Downtime Reduction
Cost Effective
Useful for Electrical/Mechanical Problems
Fast Response Time
Realtime and Audio-Visual Support
FOCKE Equipment kit available
By using data glasses, our experts can see in real time what your technician is seeing on site and can provide him with direct step-by-step instructions via communication using headphones and microphone, without having to interrupt his work.
Various virtual information can also be superimposed on the display to provide optimum support for the technician.
An equipment kit with a pre-configured data glasses can be purchased from us. Please do not hesitate to contact us.
As an alternative to the data glasses, a smartphone or tablet can also be used.
Highest data security through special hardware encryption offers the online connection via the eWON router. With this solution, our experts can access the machine system securely and quickly. A connection can only be established after approval by the customer. (Key switch)
